Shipping Policy
Welcome to our online store! We are pleased to provide you with a comprehensive shipping policy to guide you through the delivery process:
Order Processing
Your order will be processed within 48 hours after you place the order and payment is confirmed.
Order Tracking
Once your order has been shipped, you will receive an email confirmation with a tracking number and a link to track your package online. You can also check the status of your shipment by logging into your account on our website.
Shipping Fee Description
We offer free shipping on all our products. Customers will not be charged any additional shipping fees at checkout. When you confirm and pay for your order, the shipping cost is already included in the total price.
Delivery Time
Estimated delivery time varies depending on the selected shipping method and delivery location. Once the order is shipped, a tracking number will be provided to monitor the status of the package. The estimated delivery time is 5-15 days, please note that severe weather conditions or other unforeseen events may affect the delivery time.We will make every effort to keep you informed of any delays.
Shipping Method
We will choose DHL, Fedex or other logistics services to send your package within 1-3 days after confirming your order information. We provide shipping address options at checkout, please fill in the real shipping address.
Returns and Refunds
For information on returns or exchanges, please refer to our Return Policy.
If you wish to initiate a return or exchange for your order, please contact us within the specified time.
Lost Package
In the rare event that a package is lost, please notify us promptly so that we can investigate the issue with the shipping company and work to resolve the problem.
If you have any questions or need shipping-related assistance, please feel free to contact us.
We are committed to providing efficient and reliable shipping services to ensure that your purchase is delivered in a timely manner. Thank you for choosing our online store to meet your shopping needs!